Gift Card
Shopping for someone else but not sure what to give them? Give them the gift of choice with a Mickey's Girl gift card.
Let's Get It Right!
We gladly accept returns if you are not happy with your purchase. Must be within 30 days of purchase.
Sale items are accepted for store credit only. This includes discount codes and all sale promotions.
$9.99 will be deducted for shipping and handling fee. Outbound shipping costs from the original order are non-refundable, this includes Route Protection.
BUY 2, GET ONE FREE PROMOTION: If you received a FREE merchandise with your order, you must include the free item with your return or the item will automatically get charged to the original price.
To process your return within the US, click Returns Page.
You will need your order number + shipping zip code. Your order number can be found on either your email confirmation or packing slip.
MG jewelry is not responsible for maintenance or improper care of the jewelry.
We do not accept returns received after 30 days of the original shipment date and will be returned to the return address at the customer's expense with additional shipping cost.
For international orders, must be within 30 days of the original shipping address. International orders can be returned using the carrier of your choosing and by sending the order in the original package to the address below:
2222 Foothill BLVD. Unit 181, La Canada Ca 91011
Outbound shipping costs from the original order are non-refundable, this includes Route Protection.
PLEASE NOTE THAT FOR INTERNATIONAL RETURNS, THE RETURN SHIPPING AND ANY REVERSE DUTIES & TAXES ARE THE RESPONSIBILITY OF THE CUSTOMER. WE RECOMMEND INSURING YOUR PACKAGE AND CONTACTING CUSTOMER SERVICE SERVICE@MICKEYSGIRL.COM WITH TRACKING DETAILS ONCE SHIPPED.
EXCHANGES
- Customers are responsible for purchasing postage for any exchanges. Please email us your return tracking number.
- There will be no additional shipping fees for your replacement.
- Most of the items sell out quickly, therefore, we highly recommend you to email us to check if we still have the size you need in stock.
- Exchange must be within 14 days of the delivery date. We will email you your new tracking number when we process your exchange!
- If you would like to exchange a product for a different size, please email service@mickeysgirl.com
- For international, we charge the same shipping rate to re-ship your exchanged package.
We ship via USPS for all orders, which provides secure and easy trackable methods of shipping, if your package gets lost in transit we will do everything we possibly can to assist you in locating it, however, we are not responsible for refunds for lost or incorrect addresses. We recommend contacting your local USPS for updates or changes that needs to be made. We can not refund you if you have moved and package failed to deliver.
***We cannot be held responsible for packages once proof of delivery is generated. Once the carriers have hold of the package we cannot be responsible for delivered items that have been lost or stolen. ***
Stainless steel is hypo-allergenic making it a great choice for someone whose skin is sensitive to metal. It doesn’t tarnish, rust or fade. Stainless steel has a durable threshold when it comes to scratches. Waterproof, Hypoallergenic and Tarnish-Free. You can wear it to the beach, pool or even shower with it
It doesn’t take much to keep it clean and well-maintained.
Simply follow these steps:
1. Pour some warm water in a small bowl, and add some mild dishwashing soap.
2. Dip a soft, lint-free cloth in the soapy water, and then gently wipe the stainless steel jewelry with the damp cloth until the piece is clean.
When cleaning it, rub the item along its polish lines.
3. Wipe the remaining soap off your jewelry using a moist cloth dipped in clean water.
4. Dry the jewelry well with a clean towel, and then leave your pieces to air dry.
After your stainless steel jewelry is clean, you can use a jewelry polish or a polishing cloth to shine it.