RETURNS & EXCHANGES
We gladly accept any unworn, unwashed merchandise with all tags attached within 14 days from the date of receipt.
When returning postage yourself, we suggest you insure the package via Mail or FedEx and purchase tracking services for your protection. Please provide tracking information in email of return/exchange request to firstname.lastname@example.org.
Refunds are only accepted for store credit. We be provide you a code once the package is received at our warehouse.
For hygiene purposes, under no circumstances can we accept any hosiery, bodysuits or panties for refund, exchange or store credit.
Products that are returned with signs of being worn or used. We can smell your perfume & what detergent you use :)
We do not accept any Jewelry & Accessories.
We do not accept merchandise that was on SALE or purchased with a Promo Code.
We can only exchange merchandise for a different size of the same product you have purchased. There will be no additional shipping fee for your exchange.
Exchange must be within 14 days of the delivery date. We will email you your new tracking number when we process your exchange!
For international, we're sorry but we charge the same shipping rate to re-ship your exchanged package.
We ship via FedEx Smartpost for all domestic orders and DHL for all international orders, which provides secure and easy trackable methods of shipping, if your package gets lost in transit we will do everything we possibly can to assist you in locating it.
***We cannot be held responsible for packages once proof of delivery is generated. Once the carriers have hold of the package we cannot be responsible for delivered items that have been lost or stolen. ***
2222 Foothill Blvd.
UnitE BOX 181
La Cañada Flintridge CA 91011